Same as Service Address option disabled


When working on a Company Formation project, you reach Step 4 (Subscribers) and try to edit the details of a Person with Significant Control (PSC), but you notice that the option to select Same as Service Address for the Residential Address is disabled.


The Same as Service Address toggle button will be disabled if the Section 790ZF exemption in progress or granted toggle button at the end of this screen has been switched to Yes.

A section 790ZF exemption prevents Companies House from disclosing the usual residential address of a PSC to credit reference agencies.

If there’s a section 790ZF order in force, then the PSC’s Residential Address cannot be the same as their Service Address for official correspondence.

Find out more

See the Companies House guidance: Applying to protect your personal information on the Companies House register.

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