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Scenario

You may see the following error message after you chose Onvio Documents as the Document Management System for use by Digita Practice Management.

Causes

The likely cause of this error is that you're not running Digita Practice Management as Administrator and have not logged in as administrator after opening Digita Practice Management is open.

Solution

1. Close Digita Practice Management.
2. Right-click the Digita Practice Management icon on your desktop and select Run as administrator from the context menu.
3. Select File then Log On As Administrator and enter your administrator’s credentials.
4. Select Tools, Options, then General Options.
5. Select the Document Management tab.
6. Clear the Use document management checkbox, then select OK.
7. Close Digita Practice Management.
8. Repeat steps 2-5 above, then tick the Use document management checkbox.
9. Select Onvio Documents as the Plugin.
10. Select Onvio Documents (https://onvio.co.uk/) as the Data location.
11. Select OK.

Enable integration between Onvio and Digita.

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