Switch mobile devices for multi-factor authentication

To change the mobile device that you use to log in with multi-factor authentication, follow these steps.

  1. Click your profile icon in the upper-right corner of the screen, then click the View Profile link.
  2. Click the Manage Thomson Reuters Account tab.
  3. Click Manage verification.
  4. Click Remove app for Auth0 Guardian or Other apps to remove the old device.
  5. To add the new device, click Add app for Auth0 Guardian or Other apps and follow the on-screen messages.

Contact us